{"id":1171,"date":"2024-05-01T11:29:16","date_gmt":"2024-05-01T11:29:16","guid":{"rendered":"https:\/\/lightspeedgiftvouchers.com\/?page_id=1171"},"modified":"2025-10-21T12:53:56","modified_gmt":"2025-10-21T12:53:56","slug":"how-to-void-a-voucher-connect-transaction-from-lightspeed-l-series","status":"publish","type":"page","link":"https:\/\/lightspeedgiftvouchers.com\/?page_id=1171","title":{"rendered":"Void a Voucher Connect transaction from Lightspeed (L-series)"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1171\" class=\"elementor elementor-1171\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c53070e e-con-full e-flex e-con e-parent\" data-id=\"c53070e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-b6179c9 e-con-full e-flex e-con e-child\" data-id=\"b6179c9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-5d10c3a e-con-full e-flex e-con e-child\" data-id=\"5d10c3a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-6a05910 e-flex e-con-boxed e-con e-child\" data-id=\"6a05910\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-09f8107 elementor-widget elementor-widget-heading\" data-id=\"09f8107\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Article<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3adeb0b elementor-widget elementor-widget-heading\" data-id=\"3adeb0b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">How to void a Voucher Connect transaction from Lightspeed<br> (L-series)<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b75793d e-flex e-con-boxed e-con e-parent\" data-id=\"b75793d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-31a5a10 e-flex e-con-boxed e-con e-child\" data-id=\"31a5a10\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-90ad934 elementor-widget__width-inherit elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"90ad934\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Please note<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-29c7736 elementor-widget elementor-widget-text-editor\" data-id=\"29c7736\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>When you void a Voucher Connect payment or sale in Lightspeed (L-Series) we will undo the redemption \/ sale in Voucher Connect. <br \/><br \/>When a void occurs in Lightspeed the Voucher Connect account admin will receive a notification that a transaction was voided.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c77e7c3 e-con-full e-flex e-con e-parent\" data-id=\"c77e7c3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-2441f89 e-con-full e-flex e-con e-child\" data-id=\"2441f89\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-c446175 e-con-full e-flex e-con e-child\" data-id=\"c446175\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-d7c30e6 e-con-full e-flex e-con e-child\" data-id=\"d7c30e6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2924b67 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"2924b67\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d5727e5 elementor-widget elementor-widget-heading\" data-id=\"d5727e5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Step 1 <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4fcaa96 elementor-widget elementor-widget-text-editor\" data-id=\"4fcaa96\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"flex-1 overflow-hidden\"><div class=\"react-scroll-to-bottom--css-ftviu-79elbk h-full\"><div class=\"react-scroll-to-bottom--css-ftviu-1n7m0yu\"><div><div class=\"flex flex-col text-sm pb-9\"><div class=\"w-full text-token-text-primary\" dir=\"auto\" data-testid=\"conversation-turn-11\" data-scroll-anchor=\"true\"><div class=\"px-4 py-2 justify-center text-base md:gap-6 m-auto\"><div class=\"flex flex-1 text-base mx-auto gap-3 juice:gap-4 juice:md:gap-6 md:px-5 lg:px-1 xl:px-5 md:max-w-3xl lg:max-w-[40rem] xl:max-w-[48rem]\"><div class=\"relative flex w-full min-w-0 flex-col agent-turn\"><div class=\"flex-col gap-1 md:gap-3\"><div class=\"flex flex-grow flex-col max-w-full\"><div class=\"min-h-[20px] text-message flex flex-col items-start gap-3 whitespace-pre-wrap break-words [.text-message+&amp;]:mt-5 overflow-x-auto\" dir=\"auto\" data-message-author-role=\"assistant\" data-message-id=\"61579fac-ba97-4278-bb86-46c4615f4430\"><div class=\"markdown prose w-full break-words dark:prose-invert light\"><p>To access previously closed receipts, press and hold the table. This action will prompt a display showing the list of past transactions. From this list, select the specific receipt you want to void.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f10876d elementor-widget__width-initial elementor-widget-tablet__width-inherit elementor-widget elementor-widget-image\" data-id=\"f10876d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"615\" src=\"https:\/\/lightspeedgiftvouchers.com\/wp-content\/uploads\/2024\/05\/Group-32-6-e1714742466143-1024x787.png\" class=\"attachment-large size-large wp-image-1176\" alt=\"\" srcset=\"https:\/\/lightspeedgiftvouchers.com\/wp-content\/uploads\/2024\/05\/Group-32-6-e1714742466143-1024x787.png 1024w, https:\/\/lightspeedgiftvouchers.com\/wp-content\/uploads\/2024\/05\/Group-32-6-e1714742466143-300x230.png 300w, https:\/\/lightspeedgiftvouchers.com\/wp-content\/uploads\/2024\/05\/Group-32-6-e1714742466143-768x590.png 768w, https:\/\/lightspeedgiftvouchers.com\/wp-content\/uploads\/2024\/05\/Group-32-6-e1714742466143-1536x1180.png 1536w, https:\/\/lightspeedgiftvouchers.com\/wp-content\/uploads\/2024\/05\/Group-32-6-e1714742466143-2048x1573.png 2048w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f5f33b0 e-con-full e-flex e-con e-parent\" data-id=\"f5f33b0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-c47de55 e-flex e-con-boxed e-con e-child\" data-id=\"c47de55\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-250c8df e-con-full e-flex e-con e-child\" data-id=\"250c8df\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8ed5309 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"8ed5309\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2641c31 elementor-widget elementor-widget-heading\" data-id=\"2641c31\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Final step<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c461a8d elementor-widget elementor-widget-text-editor\" data-id=\"c461a8d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"flex-col gap-1 md:gap-3\">\n<div class=\"flex flex-grow flex-col max-w-full\">\n<div class=\"min-h-[20px] text-message flex flex-col items-start gap-3 whitespace-pre-wrap break-words [.text-message+&amp;]:mt-5 overflow-x-auto\" dir=\"auto\" data-message-author-role=\"assistant\" data-message-id=\"2e12585c-7e9d-4dde-8038-0ea49f68a101\">\n<div class=\"markdown prose w-full break-words dark:prose-invert light\">\n<p>To initiate the voiding process for a bill payment, select the &#8220;Void Bill&#8221; action. Please note that this feature needs to be enabled from the back office. When activated, the payment type &#8220;VOID BILL&#8221; will reverse the transaction both in Voucher Connect and Lightspeed, effectively undoing the receipt.&nbsp;<\/p>\n<p>Additionally, you can also utilize the delete button in the back office under &#8220;Reports&#8221; &gt; &#8220;Receipts&#8221; to undo the transaction in Voucher Connect. This ensures that any erroneous or unnecessary transactions can be easily corrected or removed from the system.<\/p><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-31d6f3a elementor-widget__width-initial elementor-widget-tablet__width-inherit elementor-widget elementor-widget-image\" data-id=\"31d6f3a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"616\" src=\"https:\/\/lightspeedgiftvouchers.com\/wp-content\/uploads\/2024\/05\/Group-32-7-e1714742545505-1024x788.png\" class=\"attachment-large size-large wp-image-1182\" alt=\"\" srcset=\"https:\/\/lightspeedgiftvouchers.com\/wp-content\/uploads\/2024\/05\/Group-32-7-e1714742545505-1024x788.png 1024w, https:\/\/lightspeedgiftvouchers.com\/wp-content\/uploads\/2024\/05\/Group-32-7-e1714742545505-300x231.png 300w, https:\/\/lightspeedgiftvouchers.com\/wp-content\/uploads\/2024\/05\/Group-32-7-e1714742545505-768x591.png 768w, https:\/\/lightspeedgiftvouchers.com\/wp-content\/uploads\/2024\/05\/Group-32-7-e1714742545505-1536x1182.png 1536w, https:\/\/lightspeedgiftvouchers.com\/wp-content\/uploads\/2024\/05\/Group-32-7-e1714742545505-2048x1576.png 2048w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Article How to void a Voucher Connect transaction from Lightspeed (L-series) Please note When you void a Voucher Connect payment or sale in Lightspeed (L-Series) we will undo the redemption \/ sale in Voucher Connect. When a void occurs in Lightspeed the Voucher Connect account admin will receive a notification that a transaction was voided. [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1171","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Void a Voucher Connect transaction from Lightspeed (L-series) - Lightspeed Gift Vouchers by Voucher Connect<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/lightspeedgiftvouchers.com\/?page_id=1171\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Void a Voucher Connect transaction from Lightspeed (L-series) - Lightspeed Gift Vouchers by Voucher Connect\" \/>\n<meta property=\"og:description\" content=\"Article How to void a Voucher Connect transaction from Lightspeed (L-series) Please note When you void a Voucher Connect payment or sale in Lightspeed (L-Series) we will undo the redemption \/ sale in Voucher Connect. When a void occurs in Lightspeed the Voucher Connect account admin will receive a notification that a transaction was voided. 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When a void occurs in Lightspeed the Voucher Connect account admin will receive a notification that a transaction was voided. 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